Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Connecting Every Call, Everywhere
Platform Overview
17 Enterprise Features

Everything you need to scale your outbound

From compliance management to AI-powered detection — Dial Zones gives you every tool to optimise every single call.

Powerful capabilities, simple interface

Every feature built for real call center operations — not just demos.

Agent Statusboard

Popular

Live wallboard showing every agent's real-time status, call counts, and performance KPIs at a glance.

Cheapest VoIP

Ultra-low-cost VoIP calling with crystal-clear HD audio. Reduce your per-minute costs by up to 70%.

TPS/DNC Filtering

Popular

Automatic real-time scrubbing against global TPS, DNC, and NDNC registries before every dial.

Recording Portal

NewPopular

Centralised portal to search, playback, download, and share call recordings with your QA team.

Display Local Caller ID

Show local area code numbers to prospects — dramatically increase answer rates with local presence dialing.

CRM Integration

Popular

Deep two-way sync with Salesforce, HubSpot, Zoho, and 50+ CRMs. Auto-log calls and update records instantly.

Soft Phone

Full-featured softphone in your browser — no hardware, no downloads. Make and receive calls from any device.

Internal Chat

Built-in agent-to-agent and supervisor messaging so your team can collaborate without leaving the platform.

PCI Compliant

Popular

PCI DSS Level 1 certified. Pause recordings during payment collection and redact sensitive card data automatically.

AI Answering Machine Detection

Popular

Industry-leading AMD detects voicemails in under 1 second, skipping dead air and keeping your agents on live calls.

Real-time Analytics

Monitor live agent performance, drop rates, and conversion metrics on a fully customisable dashboard.

Interactive Voice Response (IVR)

Build drag-and-drop IVR menus and post-call automation scripts — zero code required.

Mobile Friendly Dialer

Popular

Access your dialer on any mobile device with our fully responsive interface designed for remote agents.

Intelligent Routing

Route calls to the best available agent based on language, skill set, or past interaction history.

Global Numbers

Establish local presence in 100+ countries with instant virtual number provisioning.

Enterprise Security

Bank-grade encryption, role-based access control (RBAC), and full audit logs for every action.

Call Recording & QA

Automatically record, store, transcribe, and score calls for quality assurance and coaching.

Enterprise Soft Phone interface showing dialpad and status

Enterprise WebRTC Soft Phone

Transform any browser or device into a powerful communication hub. No hardware required. Make and receive crystal clear HD audio calls from anywhere in the world.

  • No complex hardware installations required
  • Crystal clear HD VoIP audio routing
  • Built-in controls (Hold, Transfer, Record)
  • Seamless CRM integration & screen pops

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